Privacy Policy
Last Updated: November 26, 2025
1. Introduction
Pensa ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our content and services on the TikTok platform.
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. Information We Collect
Information We Do NOT Collect
Pensa is primarily a content publishing application. We do not directly collect personal information from viewers. Specifically, we do NOT collect:
- Names or personal identifiers
- Email addresses
- Phone numbers
- Physical addresses
- Payment or financial information
- Precise geolocation data
- Biometric data
- Private messages or communications
2.2 Information Accessed Through TikTok API
To operate our Service, we access limited information through TikTok's API:
- Account Information: Basic profile information for authentication purposes only
- Video Data: Information about our own published videos (views, likes, comments count)
- Engagement Metrics: Aggregated, anonymized statistics about content performance
2.3 Information Collected Automatically
When you interact with our content on TikTok, the following may be collected by TikTok (not by us):
- Device information
- IP address
- Browser type
- Interaction data (views, likes, shares, comments)
This data is governed by TikTok's Privacy Policy, not ours.
3. How We Use Information
We use the limited information we access to:
- Authenticate and manage our TikTok account
- Publish and manage video content
- Analyze aggregated engagement metrics to improve content quality
- Understand which topics resonate with our audience
- Optimize posting schedules and content strategy
4. Information Sharing and Disclosure
We Do NOT Sell Your Data
We do not sell, rent, or trade any personal information to third parties.
4.2 Limited Sharing
We may share information only in the following circumstances:
- Legal Requirements: If required by law, regulation, or legal process
- Protection of Rights: To protect our rights, privacy, safety, or property
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice provided)
4.3 Third-Party Services
Our Service operates through TikTok. We do not control TikTok's data practices. Please review TikTok's Privacy Policy at: https://www.tiktok.com/legal/privacy-policy
5. Data Security
We implement appropriate technical and organizational measures to protect the information we access, including:
- Secure API authentication
- Limited access to account credentials
- Regular security reviews
- Encrypted data transmission
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain accessed data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Account authentication data: Retained while the Service is active
- Video performance metrics: Retained for analytics purposes
- All data is deleted upon account termination
7. Children's Privacy
Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. Your Rights
Depending on your location, you may have the following rights:
🇧🇷 Brazilian Users (LGPD)
- Confirmation of data processing
- Access to your data
- Correction of incomplete or inaccurate data
- Anonymization, blocking, or deletion of unnecessary data
- Data portability
- Information about sharing with third parties
- Revocation of consent
🇪🇺 European Users (GDPR)
- Access information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request data portability
🇺🇸 California Users (CCPA)
- Right to know what data is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination
To exercise any of these rights, please contact us using the information provided in Section 12.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Updating the "Last Updated" date at the top of this policy
- Posting the new Privacy Policy on our website
Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.
11. Third-Party Links
Our content may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: contato@soluxmart.com
Website: https://www.soluxmart.com
Data Protection Officer:
Email: dpo@soluxmart.com
For TikTok-related privacy concerns, please contact TikTok directly through their platform.
13. Consent
By using our Service, you consent to this Privacy Policy.